Unstretch the output video

By default, the VGADVI Recorder Pro makes sure that the aspect ratio of input signals is preserved when the output is streamed. If this default was overridden or if the channel was created in a version of the software earlier than 3.11.0, the image is stretched to match the output frame size. The effect may be subtle and may not be problematic for you, but if you want to resolve this it is very simple to do.

To preserve the source aspect ratio:

1. Connect to the Admin panel using your preferred connection mechanism. See Connect to the Admin panel.

2. Login as admin.

3. Click on your channel, then select Sources; the Sources page opens.
4. At the top of the page, click the row for the layout you want to edit, then click on the relevant layout item; the Source settings box appears.
5. From the Source settings box, make sure Keep aspect ratio when scaling is selected.

6. Scroll to the bottom of the page and click Save.

Unstretching the image causes a matte (black bars) to appear on the sides or top and bottom of the output. To remove these see Remove black bars (matte) from the video.