Firmware 4.14.1e issue

Hello, after the installation of the new Firmware 4.14.1e, we can not start the Streams. The Buttons are grey.

Hello! I’m sorry you’re running into this issue, it can be very frustrating for sure! It looks like a similar issue we see from time to time and it comes from a browser caching problem. Could you please try hard refreshing the page by pressing Ctrl+F5?

If that doesn’t resolve the issue please go into the settings for your browser and clear all browsing data. Let us know if either of those things resolve the issue, thanks!


to clear the cache of the browser, resolve the issue.

Thanks for your help

Awesome! You’re welcome, and thank you for the update!