Audio/Visual out of sync

Currently we’re using the pearl nano to stream programmes in our local education centre.
The audio is connected to the epiphan, however when streamed onto Youtube there is an audio/visual delay, we’ve tried to change the settings via the XLR/RCA audio settings on the epiphan admin page however no luck. We’ve also tried to plug the audio straight to the camera but to no avail.
Any help would be appreciated.


Sorry to hear about this issue! Can you please send an email to and we can open a support ticket as this will require specific troubleshooting to resolve.


  • Adam