I’m quite confused about how to use vlc for the software updates, etc. When I download them, I get a traffic cone, and when I open it, it wants to play a movie. I know it’s supposed to unzip a file, but how do I get it to do that?
Pearl family firmware updates are done directly within the Web UI. VLC media player would not be related to anything regarding Pearl family updates. If your device cannot receive automatic firmware updates, you can always send us an email to info@epiphan.com with the serial number of your unit and requesting the most recent firmware for your device.