USB webcam is not working with my Webcaster x2 for YouTube

I am not able to connect my webcam using the usb port on the Webcaster X2. I have two webcams. One is a Nexigo 2k QHD and the other is a NexiGo N930E Autofocus Webcam. . This is only occurring on the side port. I am not using the back port for this as it is being used for something else.

It is like it reads for a split second and then nothing…

I also cannot log in to the YouTube streaming site. I have to use Streamyard in order to do this.

Any help for my dilema?