We have quite a few Pearl Minis and we love them, but we are having an issue with one. I’m wondering if anyone else has experienced this? If so what did you do to fix it?
One Pearl Mini is showing that is recording on the Epiphan Cloud, but when you look at the device itself, it is not recording on any of it’s inputs (including Recorders). When I remote into the device, it does not show any of the input are being recorded. The only place it shows is on the cloud…
Anyone…
Hello,
You can send in a email to info@epiphan.com on this issue and we will open a support ticket right away.
Best,
- Adam