Pearl-2 "File system Failure"

Sometimes a red bar shows up on the Pearl-2 display that says “File system Failure”. The box is locked up at that point and I can’t run diagnostics. If I reboot the Pearl-2 it comes up normally and when I run diagnostics is says everything is fine. Has anyone seen this before?


Sorry to hear about this, can you send us the permanent logs from this Pearl 2 in an email and we can investigate further? Please send it to

Instructions for downloading the logs are as follows:

Permanent Logs

Navigate to the Maintenance page of the Pearl Admin page.

Click the “Download Permanent Logs” hyperlink.

If the link is not available, check “Permanent Logs” then apply.