Just signed up for connect and am trying to figure everything out, using Zoom and OBS. Are there any training video/YouTube videos? I’ve searched and have found nothing other than marketing videos.
Hello, thank you for reaching out on our forums, and for signing up for Epiphan Connect! I would recommend checking out the user guide and support page for Connect. On this page you can find a number of videos, https://www.epiphan.com/support/epiphan-connect-support/#videos.
I hope that this helps! If you have any specific questions you can also reach us at support@epiphan.com.
Hi Zack,
Thanks. First question is where do I see how many hours I’ve accumulated? And how can I learn and become comfortable with Connect w/o running up my hourly charge?
Check out our Virtual Events
http://www.svpweb.com/the-new-virtual
John,
No problem! You can see the hours that you’ve used for Connect on the Billing and Usage page for the Epiphan Edge team that’s subscribed to Connect. You would look at the invoice section for the current or previous invoices.
There is a grace period at the beginning of each Connect session. Billing will not begin until 15 minutes has elapsed, so you have some time to configure or test things. If you’d like you can also contact our sales team at sales@epiphan.com to get a trial voucher that covers some time so you can test without fear.