KVM2USB 3.0 Issues recognizing mouse and keyboard

Issues getting to use mouse and keyboard to work with HP PAV Gaming Desktop - 690-0067c. Causing issues not to show on software when usb cable was plug in; however, when running without the integrated usb cable it works. I was able to used it with external keyboard and mouse.

Any solutions for the pc to recognize this has a regular keyboard or mouse.

Hello, happy to help here. You are running into a compatibility issue of some kind with trying to send keyboard/mouse commands through the KVM2USB 3.0 to this gaming desktop system? If so I would recommend looking for any Windows updates, Bios update, or driver updates on the system as a first step. These can have significant improvements for support of USB devices in general.