Hello everyone, how are you?
A while ago, a long time ago actually, I bought an AV.io HD and only tested it recently.
I’m having a big problem with frame drops in the capture every 5 seconds. The capture is at 60 fps and every 5 seconds there’s a small drop and then it goes back to normal, and this happens all the time.
I’m capturing from an old computer, an Athlon 64 3200+, 1GB DDR400 and the video card is a Geforce FX 5950 Ultra 256MB. My recording computer is an Intel i9 9900KS 5GHz, 32GB 3600MHz and a Geforce RTX 4080 SUPER, on which I record 4K videos smoothly without frame drops. I use Windows 10 Pro x64.
At first I thought it was OBS, but I left all the settings at very low quality and it stayed the same. By the way, OBS shows that it is at 60FPS all the time, without any frame loss in the recording, which shows that the problem is not with it. I tried Xsplit Broadcaster and had the same problem.
I removed all USB peripherals from the motherboard, a Gigabyte z390 Aorus Pro, and left only the AV.io HD on the USB 3.1, unfortunately the problem persisted. The board’s light is solid blue and when it is capturing it starts blinking.
I installed the configuration software, updated the firmware, tried with performance mode enabled and disabled. I noticed that after these procedures the performance got even worse.
I tried several configurations on PC Retro. Initially I left the CRT monitor as primary on the VGA output and the AV.io as secondary on the DVI output, cloning the image, then I switched the outputs. I tried using split VGA to use only the VGA output of the FX 5950 Ultra. I tried leaving only the AV.io as a monitor, both on the VGA and DVI outputs, also without success. I tried another DVI and VGA cable, but nothing worked. The only thing I couldn’t do was use another USB 3.0 cable.
Another thing, regardless of the resolution or FPS I capture, the drops continue. For example, if I set it to 50 fps, the drops are below 50, if I set it to 30 fps, the drops are below 30. It’s a slight slowdown for a second and then it goes back to normal.
On the recording PC, I tried many different OBS and Xsplit settings, I turned off G-sync, turned on vertical sync, set it to 60 hertz, left it in maximum performance mode, etc., all without success.
I recorded a short video and uploaded it to MEGA. If you can post it so people can see what happens, let me know.
I’m extremely grateful for your help.
Cheers!