FB Pairing Code Not Showing Up On Screen

Trying to re-pair x2 with facebook account after issues this past Sunday… the FB pairing code is not showing up on the monitor. However on the device itself it says “requesting dev.code”. I’ve reset it multiple times and even rebooted it in recovery mode and wipe cache there… still nothing… please help me get the code to show up so I get it paired… thanks

Assuming it’s not also saying “device offline” on the front screen as well then this is probably a network/firewall issue blocking ports. If you’re able to try it on a different network/internet connection this could help troubleshoot potentially.