Error after Upgrading to Premium

I have just upgraded our cloud account ro the premium level and when attempting to open the admin login from the cloud interface I am greeted with the following message, “Device is not connected to Remote login server.”

I have logged out/back in to the cloud account with no effect. I have also unpaired and repaired a device to see if that would help.

Do I just need to wait for my cloud account to update? I don’t remember doing this last time I upgraded our account.