I have 2pcs DVI2USB3.0. They are not detected in Windows 10 (64 bit) when connected to a USB 3.0 port. If I plug them into a USB 2.0 port, they work, but I am not happy with the frame rate. I tried on different computers with Windows7, 10, 11 (64 bit). Please tell me what can be done?
This could be a larger issue with your environment, cabling, setup or possibly the devices themselves. We see that you did reach out through our ticket system so we will continue to troubleshoot with you there!