Pair and unpair from Epiphan Edge

To manage your Pearl Nexus from the cloud or access the Admin login feature, the Pearl Nexus must be paired to your Epiphan Cloud account.

Easily pair the Pearl Nexus directly from the Admin panel or add the Pearl Nexus as a new device in Epiphan Edge using its device ID pairing code. To manually pair a Pearl Nexus in Epiphan Edge using the device's pairing code, see the Epiphan Edge online user guide.

You can unpair from Epiphan Edge using the Admin panel or directly within Epiphan Edge. Each time you unpair the Pearl Nexus, the device ID pairing code changes value. When you pair the Pearl Nexus again, a new instance of the Pearl Nexus with a different device ID is created in Epiphan Edge.

If you unpair from Epiphan Edge using the Admin panel, the Pearl Nexus's status in Epiphan Edge only changes to the offline state. To completely unpair the Pearl Nexus from Epiphan Edge, you must use Epiphan Edge to unpair your Pearl Nexus.

Important considerations

  • The Pearl Nexus's entry in Epiphan Edge permanently goes offline when you unpair. You must pair the Pearl Nexus again to use Epiphan Edge to remotely manage or log in to the Pearl Nexus.
  • If you pair the Pearl device again after you have successfully unpaired from Epiphan Edge, a new device instance is created in Epiphan Edge. The previous instance for the Pearl device remains permanently offline, which you can delete at any time.

You can still access information about permanently offline device instances in Epiphan Edge.

Pair and unpair Pearl Nexus using the Admin panel

  1. Log in to the Admin panel as admin, see Connect to the Admin panel.
  2. From the Configuration menu, select Epiphan Edge. The Epiphan Edge status page opens. The pairing code device ID for the Pearl device is shown, as well as a link to pair the device.
  3. Select Click to pair. The Epiphan Cloud login page opens in a new tab (https://go.epiphan.cloud)
  4. Log in to your existing Epiphan Cloud account or sign up for a free account.
  5. After you've logged in to Epiphan Cloud, your Pearl device automatically pairs to your default Epiphan Cloud team and the Device Details page opens in Epiphan Edge. If you have multiple teams associated with your account, you're prompted to select a team.
  6. In the Admin panel, the status of the Pearl device updates to paired on the Epiphan Edge status page.
  7. To unpair a Pearl device using the Admin panel, select Unpair on the Epiphan Edge status page.

Automatic Pairing Pearl device using a USB Stick

This pairing method is not currently supported on the EU version of Epiphan Edge.

  1. start by formatting a USB stick to with either FAT, exFAT, ext2 or ext4

  2. Insert the USB into your computer

  3. Change the USB drive label to ‘EPIPHAN’. In majority of operating systems, this is usually performed by right clicking on the USB drive and select the rename option

  4. Create a folder called ‘EPIPHAN’ as a top level folder.

  5. Log into your Epiphan cloud account and choose the team you'd like to pair your Pearl Nexus to in this case

  6. In top right hand corner of the page, click pair device button

  7. Next click the Get pairing file button

  8. This will download a file to your computer

  9. Move or copy this file to the EPIPHAN folder on the USB stick.

  10. Eject the USB stick from your computer

  11. Insert the USB stick to USB port on an Internet connected Pearl and wait a few seconds for the Pearl to pair with your Epiphan Edge team.

  12. Successful pairing can be verified from steady blue LED light on Pearl Nexus.