Pearl Nexus User Guide
Thank you for choosing Epiphan!
At Epiphan Video (“Epiphan”), building reliable video systems with pro features that perform above your expectations is our mission.
We value your feedback! Email us your suggestions and let us know how you think we're doing and where you'd like to see our products improve: info@epiphan.com
Warranty
All Epiphan Video systems have a 100% return to depot warranty for one year from the date of purchase.
Technical support
Epiphan’s products are backed by our professional support team. You can reach our team several ways:
- Email support@epiphan.com
- Live chat from our support site https://www.epiphan.com/support/
- Phone toll free at 1-877-599-6581 or call +1-613-599-6581
Gather as much information about your problem as you can before you contact us so we can help you better, including:
- A description of the problem
- Details about your video or audio source (type, connection, resolution, refresh rate, etc.)
- Product serial number
- Product firmware version (using the admin interface)
- Product LED lights
