Download and delete .SRT and .TXT files

You can access .SRT and .TXT transcription files for the sessions associated with a device as often as you like using Epiphan Edge. Download transcription files or delete them from the Sessions tab on the Settings page for a paired LiveScrypt device. You can access .SRT or .TXT transcription files for a LiveScrypt device as long as the device is paired to Epiphan Edge.

If the device status goes offline, you can still access transcription files as long as the offline device is still paired to Epiphan Edge. But if you unpair the LiveScrypt device, you can no longer access the files and they are permanently removed. Deleting .SRT and .TXT files also permanently removes the files.

Download and delete .SRT and .TXT files for a device

View the list of .SRT and .TXT files for a device

  1. Open the LiveScrypt device Settings page, do one of the following:
    1. From the Devices Dashboard, click the device name or click the three dots at the end of the device's row and select Settings.
    2. From the LiveScrypt Devices page, click the device name in the list of devices.
    3. TIP: If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of LiveScrypt devices.

  2. From the LiveScrypt device Settings page, select the Sessions tab to see a list of the archived transcription sessions for that device.

Download .SRT and .TXT files

  1. Open the LiveScrypt device Settings page, do one of the following:
    1. From the Devices Dashboard, click the device name or click the three dots at the end of the device's row and select Settings.
    2. From the LiveScrypt Devices page, click the device name in the list of devices.
    3. TIP: If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of LiveScrypt devices.

  2. From the LiveScrypt device Settings page, select the Sessions tab to see a list of the archived transcription sessions for that device.
  3. Click the blue download button for the file you want to download and follow the prompts.

Note: The file name is incorrect when you download the file. After a file has been downloaded, rename your file name accordingly.

Delete .SRT and .TXT files

  1. Open the LiveScrypt device Settings page, do one of the following:
    1. From the Devices Dashboard, click the device name or click the three dots at the end of the device's row and select Settings.
    2. From the LiveScrypt Devices page, click the device name in the list of devices.
    3. TIP: If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of LiveScrypt devices.

  2. From the LiveScrypt device Settings page, select the Sessions tab to see a list of the archived transcription sessions for that device.
  3. Click the trash can icon beside the session files to delete and confirm the deletion when prompted.
Transcription files are permanently removed if you delete them.