I have been using a Canon Vixia HF R700 and recently added an HF R800 camera. I have never had that happen to me. Sorry.
Did you try resetting it to Factory Mode? If you cannot resolve it, you can buy a refurb one from Canon for $160.
I have been using a Canon Vixia HF R700 and recently added an HF R800 camera. I have never had that happen to me. Sorry.
Did you try resetting it to Factory Mode? If you cannot resolve it, you can buy a refurb one from Canon for $160.